Refund policy

We want you to love your jewellery. If you’re not satisfied, please review our policy below.

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, unworn, and in original packaging.
• Customized or engraved jewellery is non-returnable.

2. Non-Returnable Items

• Earrings (for hygiene reasons)
• Customized or made-to-order jewellery
• Items damaged due to misuse or improper handling

3. Return Process

• Email us at [your email] with order details and images.
• Once approved, we will share return instructions.
• Customers are responsible for return shipping unless the item is defective.

4. Refunds

• Refunds are processed within 7–10 business days after inspection.
• Refunds will be issued to the original payment method.